Frequently Asked Questions
Everything you need to know about your luxury jewelry experience.
Are your diamonds ethically sourced?
Yes, at Benz & Co Diamonds, we adhere to the Kimberley Process to ensure all our diamonds are conflict-free and ethically sourced from reputable suppliers.
Do you offer international shipping?
We provide secure, insured worldwide shipping. Shipping times and costs vary by location and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for a full refund or exchange, provided the jewelry is in its original, unworn condition with all certification tags attached.
Can I customize a piece of jewelry?
Absolutely. We specialize in bespoke designs. You can consult with our master jewelers to create a unique piece tailored to your specific preferences.
Do your diamonds come with certification?
Every diamond purchase includes an official grading report from recognized laboratories such as GIA or IGI to guarantee quality and authenticity.
How should I care for my diamond jewelry?
To maintain brilliance, we recommend cleaning your diamonds with a soft brush and mild soapy water. We also offer professional cleaning services for all our clients.